Frequently Asked Questions

How do I get a glass repair quote over the phone? Cost of replacing glass on a window or door.

Before you call the glazier, please have the following information to get an accurate quote.

1. Is it a door or window?

2. Get an approximate size of the glass: say the height 1st & width

3. Frame Type? e.g. Aluminium, Steel, Timber etc

4. Where is it? e.g. Bath room, Lounge, Toilet?

5. How high is it from the floor? e.g Knee level, Hip level, eye level.

6. Any door close by?

7. Any security screen in front of the window?

8. Any colonial bars? Colonial bars are usually stuck on to glass with glue or double sided tape.

9. Clear glass or frosted glass?

The glazier will advise you with the type of glass required in accordance with the Australian Glazing Safety standards.

Our Accreditation no: WA 613 – by Australian Glass & Glazing association.

How long does it take to get it repaired?

Most of the windows and doors get it done on the same day as long as its clear glass. We cut glass on site to suit.

There are occasions that we cannot do it on the same day, if the glass is toughened or frosted or design. Then we have to do a board up or temp glaze it until we get the replacement glass is made.

How do I get a shower screen quote over the phone?

1. Get an approximate size :

Height x bottom ( 1 or 2 or 3 sides )

2. What type of shower? Fully-framed, Semi frameless & Frameless

3. Pivot Door or Sliders ?

4. Glass: Clear or Frosted?

What is toughed / tempered safety glass?

Toughened or tempered glass is a type of safety glass processed by controlled thermal or chemical treatments to increase its strength compared with normal glass. Tempering creates imbalanced internal stresses which cause the glass, when broken, to crumble into small granular chunks instead of splintering into jagged shards. The granular chunks are less likely to cause injury.

As a result of its safety and strength, tempered glass is used in a variety of demanding applications, including, shower doors, glass doors and tables, bathroom windows, etc.

Toughened glass is made from annealed glass via a thermal tempering process. The glass is placed onto a roller table, taking it through a furnace that heats it above its annealing point of about 720 °C. The glass is then rapidly cooled with forced air drafts while the inner portion remains free to flow for a short time.

What is laminated safety glass?

Laminated glass is a type of safety glass that holds together when shattered. In the event of breaking, it is held in place by an interlayer, typically of polyvinyl butyral (PVB), between its two or more layers of glass. The interlayer keeps the layers of glass bonded even when broken, and its high strength prevents the glass from breaking up into large sharp pieces. This produces a characteristic “spider web” cracking pattern when the impact is not enough to completely pierce the glass.

Laminated glass is normally used when there is a possibility of human impact or where the glass could fall if shattered. Skylight glazing typically use laminated glass. In geographical areas requiring hurricane-resistant construction, laminated glass is often used in exterior storefronts, curtain walls and windows.